Frequently asked questions
Getting started, saving your work, and looking ahead.
Why do I need two passwords, and how is my binder protected?
Your account password controls sign-in to the website. Your separate binder password unlocks the encrypted contents in your browser. Multi-factor authentication adds an extra check at sign-in.
See how security works at LusarcaDo I have to finish in one sitting?
Not at all. Save your work and return with the same account and binder password as often as you need. Your life is rich and filled with details; we expect this will take a few sessions. The application saves during editing and when you move between sections. A visible status tells you whether changes have been saved.
What does the completion percentage mean?
As you complete each chapter of the binder, mark it as Answered (you completed it) or Not applicable (it does not pertain to you or your situation). Answered and Not applicable sections both count as complete. To do sections do not. The percentage tracks the questionnaire; it is not a measure of legal or financial readiness.
Is this a substitute for a will?
No. The information and templates provided by Legacy Binder are designed solely to assist you in organizing your personal affairs and do not constitute legal, tax, or financial advice. Because laws and individual circumstances vary, you should consult an estate attorney or financial advisor for guidance tailored to your specific situation.
Who can see my binder?
The original binder is owner-only. When you invite a Legacy Contact, their separate read-only copy includes only the information you permit. They must verify their invited email, sign in, accept your invitation, and obtain the binder password directly from you.
Are reminders and invitations sent?
When online sharing is enabled, explicitly inviting a Legacy Contact sends an email. Invitations expire after 14 days, with reminders on days 3 and 10 for pending invitations. Republishing refreshes copies for contacts whose access is still active; you choose whether to send an update email. After changing your binder, return to Share your Binder to share the updated version. Permission changes remove the previous shared copy and require re-sharing and acceptance of the renewed invitation. Scheduled reminders to update your binder are not available today; semi-annual reminder emails are envisioned after beta testing.
What if I forget my binder password?
If you forget your login password, follow the account-recovery guidance on the website or contact Lusarca customer support at customersupport@lusarca.com. Account password resets require support assistance and identity verification. Your binder encryption password is not recoverable. Lusarca cannot see or recover it. Keep it in a password manager or another safe, secure place, and communicate it directly to any authorized Legacy Contacts who need access.
Can I print it?
Yes. You can print the complete Binder Package or individual task-specific documents. Use the package download options in Review your Binder Package. You can also use PDF or Print for your unlocked Binder Information, even if it is unfinished. A blank binder PDF is available to fill out by hand.
What happens if Legacy Binder closes?
After beta testing, we plan to arrange independent archival and escrow access for eligible completed, paid binders. This service has not been established, no provider has been appointed, and no retrieval guarantee is currently offered. Keep your own current PDF copy.
Read the continuity planIs there a subscription?
Yes. Lusarca LLC plans to charge an annual retail subscription price of $67. Alpha test participants will receive a one-year subscription at no cost. Beta test participants will receive a 50% discount on the first year of their annual subscription. Once beta testing is complete, annual subscriptions will be available at the planned retail price.